Module 08 · Contacts

Stable contacts: vet, farrier and horse trainer always at hand

Around every stable there is a circle of people without whom it wouldn’t work: the vet, the farrier, the dentist, the trainer, the hay supplier. In iPalomino they have their place in a directory that can do more than a phone book — it knows their planned visits, reminds you of them and, in an emergency, gives you the right number in one tap.

Directory of professionals Visits in the calendar Search nearby
In short

The people around your horses in one place

All the stable’s contacts

Vet, farrier, dentist, physiotherapist, trainer, feed and bedding suppliers, transporter and saddler.

Planned visits

For a contact you enter when they are coming and how often. The visit appears in the calendar with a reminder.

Find a professional

The app looks up vets, farriers and other specialists in your area.

Help in an emergency

With a fresh health problem the app offers to call the vet straight away.

Why the stable’s contacts don’t belong only in the owner’s phone

The owner has the vet’s number saved in their phone under a name that makes sense only to them. The farrier is “John horses”, the hay supplier “hay Peter 2”. When the owner isn’t at the ranch and a horse has colic, the groom has nobody to call — or calls the owner, who isn’t picking up just then.

Stable contacts in iPalomino are a list that belongs to the stable, not to one phone. Every contact has a type, so it is clear who is the equine vet, who the farrier and who the horse trainer. And because you can share the stable with a team, the people who look after the horses when you are away have the same numbers at hand.

The directory is linked to the other modules. Professionals’ visits are shown in the stable calendar, and the health overview can offer to call the vet straight from the horse health record.

Vet, farrier, horse trainer and other professionals

When adding a contact you choose who it is. The types cover the whole circle of people around breeding and keeping animals:

  • Health — vet, dentist, farrier and physiotherapist.
  • Training and breeding — trainer, instructor, breeder and AI technician.
  • Feeding — nutrition adviser, feed supplier and bedding supplier.
  • Services — horse transporter, saddler and dealer.

Every contact has a name, a phone number and a note — for example surgery hours, the call-out fee or the fact that the farrier doesn’t come on Mondays. You can call straight from the app.

Planned farrier and vet visits in the calendar

A contact is not just a number. For each professional you enter when they are due next and whether the visit repeats. The visit then appears in the calendar by itself on the right day, and in the morning an alert arrives that they are coming today — with the time, if you entered it.

See how different visit intervals fill up the year:

Interactive chart: professionals’ visits through the year
Appointments in 12 months
Next occurrencecounted from today

The intervals are illustrative. How often the farrier, dentist or physiotherapist should come depends on the horse and on the specialist’s recommendation.

How to find a vet or farrier nearby

Have you moved your horse to a new region? Has your farrier retired? The “Find a professional” feature looks up specialists around your stable. The app uses the ranch’s location, searches the surroundings and shows results that genuinely relate to animals — vets, farriers, equestrian centres or feed stores.

  1. Open contacts and choose Find a professionalYou select whom you are looking for: a vet, a farrier, a trainer or a supplier.
  2. Browse the results nearbyThe app sorts the specialists it finds by distance from your stable.
  3. Save the contact with one tapThe chosen professional is added to the stable’s directory together with phone number and type.
  4. Plan the first visitFor the contact you set the date and the repeat, and the visit is shown in the calendar.

Who the directory of professionals helps

Horse owners

You have all the people around your horse together and know who was here last and when they are due next. When moving to a new stable you look up new specialists right in the app.

Farms and breeders

Besides the vet, a farm has feed and bedding suppliers and a transporter. They are all in one list, and you plan regular deliveries just like a farrier’s visit.

Ranches and stables with a team

In a stable with a team a shared directory is a safety net. The groom doesn’t call the owner at night to find out the emergency number — it is in the app, and with a health problem the app offers it by itself.

Professionals: farrier, vet, trainer

You can also invite a professional into the stable. The farrier or vet then sees their appointments and the animals they are coming for, and writes an entry after the visit. A contact becomes a member of the team.

The most common mistakes with contacts for the vet and farrier

You need the vet’s contact most when there is no time to look for it. That is why it pays to avoid these mistakes:

  • Only the owner has the number saved. When something happens during their holiday, the groom doesn’t know whom to call. The team sees the stable’s contacts too.
  • No backup vet. Your vet may be unavailable at night or on holiday themselves. Save the emergency service and a second contact as well.
  • A contact without a note. “John farrier” says nothing about when he comes and what he does. A contact has the type of professional and a note.
  • Looking for a specialist only in an emergency. A new farrier or dentist is better found in calm. The nearby search shows who works in your region.
  • An appointment agreed by phone and written down nowhere. After the call, save it straight to the stable calendar, where the others will see it too.

A directory of professionals is an insurance policy. For most of the year you don’t know it is there — and then comes an evening when it pays off that the vet, the farrier and the horse trainer are one tap away.

From a phone number to working with a professional

A saved contact is the first step. The second is to invite the professional right into the app. The owner creates an invite code for staff and professionals, the farrier or vet enters it and joins the stable. From then on they see the animals, health records, tasks and calendar within the scope of their role — details are in the article roles and access.

For a professional who visits several stables this means one calendar of all clients. For the owner it is the end of reminding by message: the appointment you create is seen by the other side too, and they get an alert for it.

An example from the ranch

It is Sunday evening and the owner is on the road. During the evening feeding the groom notices that Thor has a swollen leg. In the app he opens Thor’s health record, enters the injury, and the emergency overview immediately offers him a Call the vet button.

He taps it and calls the number the owner saved in the contacts. He didn’t search for a number, didn’t ring three people, and the vet was on the way within ten minutes. The owner learns about everything from the entry that synced to her phone.

Frequently asked questions

What types of contacts can I keep in the app?

Vet, dentist, farrier, physiotherapist, trainer, instructor, breeder, AI technician, nutrition adviser, feed and bedding supplier, transporter, saddler and dealer.

How do I plan a regular farrier visit?

For the contact, enter the date of the next visit and the repeat. The visit is shown in the calendar and an alert arrives on the day.

Can the app find an equine vet in my area?

Yes. The Find a professional feature looks up specialists around your stable, and you save the contact you find to the directory with one tap.

Do my employees see the contacts too?

A ranch worker connected to the stable sees the stable’s contacts, so in an emergency they have the vet’s number at hand. A professional doesn’t see the contacts.

Can I call a professional from the app?

Yes, you call with one tap from the contact and from the emergency overview in the health record.

Related features of the iPalomino app

Contacts work mainly with these modules:

Your whole ranch in one pocket.

iPalomino is now on the App Store. Download the app and try it in your own stable. An Android version is in development.